A Hundred-Billion-Yuan Market! Smart Vending Machines Have Become the "Golden Opportunity for Hotels

Smart vending machines in hotel guest rooms are evolving from simple "automatic sales into intelligent terminals that significantly enhance both hotel operational efficiency and the customer experience.

The Chinese smart vending machine market for hotels is at a critical turning point in 2025. The vending machine retail market has surpassed 100 billion yuan, expanding rapidly at a compound annual growth rate (CAGR) of 20.7%. As the primary platform, smart vending cabinets are rapidly penetrating hotels, which are considered "golden spots. Data shows that devices deployed specifically in hotel settings have generated a market value exceeding 5 billion yuan between 2023 and 2025. The wave of intelligent transformation is sweeping across the industry, from hotels in first-tier cities to local establishments. Even well-established five-star hotels in Xinjiang have begun networking their in-room minibars and introducing delivery robots, creating a complete service loop of "scan-to-order, robot delivery.
The unmanned retail market in closed environments is projected to exceed 40 billion yuan by 2025. Smart vending machines in hotels are no longer optional supplementary services; rather, they are becoming a central element of hotels' digital transformation efforts.